French-Speaking Credit & Financing Specialist — Braga

Lingo-nova; Braga; Hybrid; EUR 10,000 - 11,000; Full time

Benefits offered by this job

Welcome bonus €2,000

Complexity bonus €140

Food allowance €7.63 per working day

Job summary

Lingo-nova in Braga, Portugal is hiring for a customer service role supporting French-speaking clients of a consumer credit platform. You will handle inbound/outbound calls on existing credit products and new financing requests, delivering personalised service and solutions.

Key duties include building long-term client relationships, identifying sales opportunities, and maintaining compliant, accurate customer files. Hybrid schedule in Braga with rotating shifts.

Qualifications

• Fluent French (C2 or native) required.
• Experience in customer service or sales is a plus.
• Able to analyse customer needs and propose financing options.
• Strong communication and listening skills.
• Team player with integrity and attention to detail.

Responsibilities

• Take inbound and outbound calls about existing credit products and new financing requests.
• Understand customers' needs and expectations, reassure them and recommend the most suitable financing solution.
• Build long-term, high-quality customer relationships in line with Relational Excellence.
• Spot and develop commercial opportunities in every interaction.
• Manage customer files according to internal procedures and policies.
• Handle customer information with professionalism, accuracy and confidentiality.

Skills

French (C2/native)

Customer service

Sales orientation

Active listening

Attention to detail

Job description

Lingo-nova in Braga, Portugal is hiring for a customer service role supporting French-speaking clients of a consumer credit platform. You will handle inbound/outbound calls on existing credit products and new financing requests, delivering personalised service and solutions.

Key duties include building long-term client relationships, identifying sales opportunities, and maintaining compliant, accurate customer files. Hybrid schedule in Braga with rotating shifts.