French-Speaking Financing Advisor — Braga (On-site)

Lingo-nova; Braga; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Welcome bonus

Performance bonus

Food allowance

Job summary

Lingo-nova in Braga seeks a French-speaking customer service professional to support a global financial services group. You will handle inbound calls about existing credit products and new financing requests, delivering friendly, proactive service and finding tailored solutions for each customer.

In this on-site role you will build lasting relationships, spot commercial opportunities and ensure compliance with internal procedures, while maintaining high service standards.

Qualifications

• Fluent French required (C2 or native)
• Previous sales experience or strong sales aptitude
• Experience in contact centre or customer service is a plus
• Strong multitasking, resilience and adaptability
• Clear spoken and written communication, active listening
• Detail-oriented, calm under pressure, professional
• Team-player attitude

Responsibilities

• Take inbound calls about existing credit products and new financing requests
• Understand customers' needs and recommend suitable financing solutions
• Build long-term customer relationships aligned with service standards
• Spot and develop commercial opportunities in every interaction
• Manage customer files according to internal procedures and compliance
• Handle customer information with professionalism, accuracy and confidentiality

Skills

French (C2 or native)

Sales experience

Contact centre experience

Multitasking

Problem-solving

Active listening

Job description

Lingo-nova in Braga seeks a French-speaking customer service professional to support a global financial services group. You will handle inbound calls about existing credit products and new financing requests, delivering friendly, proactive service and finding tailored solutions for each customer.

In this on-site role you will build lasting relationships, spot commercial opportunities and ensure compliance with internal procedures, while maintaining high service standards.