Braga Hybrid: French Financing & CS Advisor

Lingo-nova; Braga; Hybrid; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Welcome bonus €2,000

Food allowance €7.63/day

Complexity bonus €140

Hybrid work in Braga

Job summary

Lingo-nova in Braga, Portugal, is seeking a French-speaking customer service agent to support a leading consumer credit platform. You’ll handle inbound/outbound calls about existing products and new financing requests, delivering personal service and tailored financing options.

The role blends customer service, sales and relationship management, with rotating early shifts in a hybrid Braga office. You’ll build lasting relationships, identify opportunities, and manage files with care, security

Qualifications

• French at C2 or native level is mandatory.
• Ability to analyse customers' needs and propose financing options.
• Commitment to rigor and integrity in handling customer files.
• Experience in contact centre, customer service or sales is an advantage.
• Clear spoken communication and excellent listening skills.

Responsibilities

• Take inbound and outbound calls about existing credit products and new financing requests.
• Understand needs, reassure customers and propose suitable financing solutions.
• Build long-term customer relationships per Relational Excellence framework.
• Spot and develop commercial opportunities in every interaction.
• Manage customer files per internal procedures, security policies and compliance.

Skills

French language (C2 or native)

Needs analysis

Rigour & integrity

Contact centre experience

Active listening

Attention to detail

Job description

Lingo-nova in Braga, Portugal, is seeking a French-speaking customer service agent to support a leading consumer credit platform. You’ll handle inbound/outbound calls about existing products and new financing requests, delivering personal service and tailored financing options.

The role blends customer service, sales and relationship management, with rotating early shifts in a hybrid Braga office. You’ll build lasting relationships, identify opportunities, and manage files with care, security