French Credit Support Specialist — Hybrid in Braga

Lingo-nova; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

Welcome bonus €2,000

Complexity bonus €140

Food allowance €7.63 per working day

Hybrid work model

Job summary

Lingo-nova in Braga is seeking a French-speaking Customer Service Representative to join a hybrid team. You will respond to inquiries about existing credit products and financing options, building trust and guiding customers toward the best solutions.

Based in Braga, you’ll work Monday–Friday, 07:00–17:30 on rotating shifts, with a 6-month contract and a monthly gross salary of €930, plus a welcome bonus and daily food allowance.

Qualifications

• French at native level or fluent.
• Ability to analyze customer needs and propose suitable financing options.
• A rigorous, honest approach to managing customer files.

Responsibilities

• Answer customer calls about current credit products and new financing requests.
• Understand each customer's needs and expectations, reassure them and recommend suitable financing options.
• Build lasting, high-quality customer relationships within a service excellence framework.
• Spot and develop commercial opportunities in every inbound and outbound call.
• Manage your assigned customer files carefully, following procedures and security rules.
• Handle customer information with accuracy, diligence and integrity.

Skills

French (native/fluent)

Customer needs analysis

Integrity in handling files

Job description

Lingo-nova in Braga is seeking a French-speaking Customer Service Representative to join a hybrid team. You will respond to inquiries about existing credit products and financing options, building trust and guiding customers toward the best solutions.

Based in Braga, you’ll work Monday–Friday, 07:00–17:30 on rotating shifts, with a 6-month contract and a monthly gross salary of €930, plus a welcome bonus and daily food allowance.