French-Speaking Financing Solutions Advisor (Braga, Hybrid)
Lingo-nova
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Benefits offered by this job
Job summary
Join Lingo-nova in Braga as a customer service specialist supporting French-speaking customers of a leading consumer credit platform. You will handle existing credit products and new financing requests, delivering personal service and solutions tailored to each customer.
The role blends customer service, sales and relationship management within a hybrid Braga office. You will take inbound/outbound calls, analyse needs, and build relationships while spotting opportunities for additional
Qualifications
- French at C2 or native level (mandatory)
- Ability to analyse customers' needs and propose suitable financing options
- Commitment to rigor and integrity in managing customer files
- Contact centre, customer service or sales experience is an advantage
- Clear spoken communication and excellent active listening
- Attention to detail and a professional, team-player attitude
Responsibilities
- Take inbound and outbound calls about existing credit products and new financing requests
- Understand customers' needs and expectations, reassure them and recommend the most suitable financing solution
- Build long-term, high-quality customer relationships in line with the Relational Excellence framework
- Spot and develop commercial opportunities in every inbound and outbound interaction
- Manage customer files according to internal procedures, security policies and compliance requirements
- Handle customer information with professionalism, accuracy, integrity and confidentiality
Skills
Job description
Join Lingo-nova in Braga as a customer service specialist supporting French-speaking customers of a leading consumer credit platform. You will handle existing credit products and new financing requests, delivering personal service and solutions tailored to each customer.
The role blends customer service, sales and relationship management within a hybrid Braga office. You will take inbound/outbound calls, analyse needs, and build relationships while spotting opportunities for additional
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