Multilingual Night Receptionist & Guest Concierge

Hotelmoov; Porto; On-site; EUR 13,392 - 16,740; Full time

Job summary

Hotelmoov in Porto is looking for a customer-oriented Receptionist to manage check-ins, check-outs, and room allocations. You will be responsible for payment management and handling guest inquiries about the city. Ideal candidates should have at least 1 year of experience in similar roles and be proficient in English, Spanish, and French. This position requires excellent communication skills and a passion for customer service.

Qualifications

• At least 1 year’s professional experience in similar roles.
• Good communicator and team player.
• Strong knowledge of English, Spanish and French.

Responsibilities

• Contact with clients.
• Carry out check-in and check-out.
• Room allocation.
• Payment management.
• Manage complaints and suggestions.

Skills

Customer service skills

Communication skills

Knowledge of English

Knowledge of Spanish

Knowledge of French

Job description

Hotelmoov in Porto is looking for a customer-oriented Receptionist to manage check-ins, check-outs, and room allocations. You will be responsible for payment management and handling guest inquiries about the city. Ideal candidates should have at least 1 year of experience in similar roles and be proficient in English, Spanish, and French. This position requires excellent communication skills and a passion for customer service.