Help Desk Technician

Affinity; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Job summary

Affinity, a Portuguese technology consulting company with a strong outward look to Europe, has 10 years in the market and reached large company status in 2018. We now have more than 350 associates with offices in Lisbon, Porto, and Leiria, and projects in more than 20 countries.

Work-life balance is part of our DNA. We focus on win-win-win relationships, defining every moment of interaction as an experience with unique conditions.

Qualifications

• Basic knowledge of hardware and software fundamentals.
• Networking and security concepts understood.
• Ability to diagnose and resolve basic technical issues.
• Familiarity with Microsoft technologies (Excel, Windows, Outlook).

Skills

Hardware and Software

Networking and security

Problem solving

Critical thinking

Microsoft tech savvy

Collaborative tools

IT Security awareness

Tools

Windows

Office 365

Outlook

Job description

We are a Portuguese technology consulting company with a strong outward look to the rest of Europe. We have 10 years of experience in the market and reached the status of “large company” in 2018. We now have more than 350 associates and we keep growing, with offices in Lisbon, Porto, and Leiria, as well as projects in more than 20 countries. Our company is part of the national top 10, with a growth of 250% in the last years.

Work-life balance is part of our DNA. We focus on win-win-win relationships, defining every moment of interaction as an experience with unique conditions. Working with Affinity is a “Lifetime Experience” where you will have the opportunity to demonstrate all your potential and to be successful on every level.

#welcometoyourfuture

What you need to have/know:

• Helpdesk - Technical Support Lvl1
• Hardware and Software
• Networking and security
• Problem solving and critical thinking
• Microsoft tech savvy
• Tech savvy with working knowledge of office and corporate products, technology adept and consumer
• Comfortable (not an expert) with Microsoft technology and products (Excel, windows, Outlook)
• Good understanding of collaborative tools and its importance in the current digital working era
• Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment
• Good understanding of computer systems, mobile devices, and other tech products
• Ability to diagnose and resolve basic technical issues and beyond

What will encourage you

• Being part of a company that has a disruptive action in the technology market;
• Being part of a technology focused on relationships, simplicity, and efficiency;
• Accessing a generative career directly proportional to your performance and interest;
• The real possibility of being part of our company staff.