Guest Experience & Front Desk Coordinator

Cbre Group, Inc.; Lisboa; On-site; EUR 21,000 - 27,000; Full time

Job summary

CBRE Group, Inc. in Lisbon, Portugal is seeking a Receptionist to provide essential front-desk support within the Workplace Experience function. You will greet visitors, answer calls, arrange meeting rooms, issue passes, and coordinate security procedures to ensure a smooth client experience.

The role also involves basic clerical tasks, mail and package handling, and coordinating services such as catering and facilities needs. A positive, organized, and customer-focused mindset is essential.

Qualifications

• High School Diploma or GED is required with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Excellent organizational skills and an inquisitive mindset.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival.
• Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms, including catering orders and tech setup.
• Request building and housekeeping services as needed.
• Perform general clerical duties including distributing faxes and packages and ordering supplies.

Skills

Communication skills

Microsoft Office

Organizational skills

Basic math

Follow basic work routines

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Job description

CBRE Group, Inc. in Lisbon, Portugal is seeking a Receptionist to provide essential front-desk support within the Workplace Experience function. You will greet visitors, answer calls, arrange meeting rooms, issue passes, and coordinate security procedures to ensure a smooth client experience.

The role also involves basic clerical tasks, mail and package handling, and coordinating services such as catering and facilities needs. A positive, organized, and customer-focused mindset is essential.