Guest Experience Concierge - Multilingual Reception

AMGI; Lisboa; On-site; EUR 16,000 - 20,000; Full time

Benefits offered by this job

Meal allowance €10.20 per day

Job summary

54 Collection Group is seeking a friendly and outgoing receptionist/concierge to welcome guests and manage front desk operations at our Lisbon property. You will handle guest inquiries, direct calls, and provide administrative support to ensure a smooth guest experience.

The role requires excellent communication in English and Portuguese, a professional demeanor, and flexibility to work rotating shifts. This is a full-time position with opportunities for advancement within our hospitality team.

Qualifications

• High school diploma or relevant work experience.
• Proficiency in English and Portuguese (spoken and written) is required; additional languages are a plus.
• Exceptional communication skills and customer orientation.
• Positive attitude, punctual, well-presented, and detail oriented.
• Flexible for rotating shifts.

Responsibilities

• Serve as the first point of contact for visitors
• Answer and direct phone calls
• Provide administrative and clerk support

Skills

Strong communication

Customer service

Team player

Flexible shifts

Attention to detail

Punctual

Education

High school diploma

Job description

54 Collection Group is seeking a friendly and outgoing receptionist/concierge to welcome guests and manage front desk operations at our Lisbon property. You will handle guest inquiries, direct calls, and provide administrative support to ensure a smooth guest experience.

The role requires excellent communication in English and Portuguese, a professional demeanor, and flexibility to work rotating shifts. This is a full-time position with opportunities for advancement within our hospitality team.