Receptionist - Lisbon

CBRE Group, Inc.; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

CBRE Group, Inc. is seeking a Receptionist Sr. Coordinator to provide advanced administrative support across multiple departments within the Workplace Experience function.

You will greet visitors, answer calls, set up meeting rooms, and handle routine office tasks with an emphasis on service quality and professionalism. In this role, you will manage conference room scheduling, visitor passes, mail, and vendor coordination while maintaining a polished reception area and supporting building

Qualifications

• High School Diploma or GED with 2-3 years of job-related experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to clearly explain detailed information within the team.
• Strong problem-solving and organizational skills.
• Experience greeting visitors and handling calls is a plus.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival; issue visitor passes and escort to locations.
• Schedule and prepare meeting rooms; arrange catering and tech equipment.
• Distribute faxes, packages, and order office supplies.
• Screen and manage mail and freight; arrange messenger service.
• Maintain reception areas, conference rooms, café, and common areas.
• Arrange hospitality services for guests (transportation, tickets, reservations).
• Identify and solve routine problems without supervisory approval.
• Evaluate and select solutions from established options.
• Impact the team through service quality.
• Follow standardized procedures with regular supervision.

Skills

Administrative support

Problem-solving

Organizational skills

MS Office

Communication

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Receptionist Sr. Coordinator, you will provide advanced administrative support for multiple departments or offices. This includes greeting visitors, answering calls, setting up meeting rooms, and other tasks.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.


• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Escort visitors to the proper location.


• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment.


• Perform intermediate clerical duties including distributing office faxes, and packages, and ordering office supplies.


• Screen incoming and outgoing packages, mail, and freight. Arrange messenger service as needed.


• Maintain clean appearance of reception area, conference rooms café, and other common areas. Request building and housekeeping services as needed.


• Arrange convenience and hospitality services for guests such as transportation, tickets, reservations, etc.


• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.


• Evaluate and select solutions from established options.


• Impact the team through the quality of the services or information provided.


• Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

What You’ll Need:

• High School Diploma or GED with 2-3 years of job-related experience.


• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.


• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.


• Ability to explain detailed and complicated information within the team in a clear and concise manner.


• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Strong organizational skills with a robust inquisitive mindset.