Receptionist - Lisbon

CBRE Portugal; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Job summary

CBRE Portugal is seeking a Receptionist Sr. Coordinator to provide advanced administrative support across multiple departments. You will greet visitors, answer calls, schedule meetings, and maintain the reception and common areas.

The role sits within Workplace Experience, delivering world‑class client service for the building's occupants and visitors, with emphasis on security protocols and professional presentation.

Qualifications

• High School Diploma or GED with 2–3 years of job-related experience.
• Understanding of work routines, procedures, and systems.
• Intermediate problem-solving skills with ability to choose solutions without supervision.
• Ability to explain detailed information clearly within the team.
• Advanced knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and proactive mindset.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients and visitors, issue passes, follow security protocols, and escort visitors.
• Schedule and prepare meeting spaces, arrange catering, and secure tech equipment.
• Handle clerical tasks including faxes, packages, and office supplies.
• Screen mail and packages and arrange messenger services.
• Maintain reception areas and coordinate housekeeping and services.
• Arrange hospitality services for guests (transport, tickets, reservations).
• Identify and resolve typical work-area issues without supervision.
• Select solutions from established options and impact team quality.
• Follow standardized procedures with regular supervisory guidance.

Skills

Call handling

Visitor greeting

Meeting room management

Office administration

Mail & packages

Hospitality coordination

Customer service

Problem solving

Team impact

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About The Role

As a CBRE Receptionist Sr. Coordinator, you will provide advanced administrative support for multiple departments or offices. This includes greeting visitors, answering calls, setting up meeting rooms, and other tasks.

About The Role

As a CBRE Receptionist Sr. Coordinator, you will provide advanced administrative support for multiple departments or offices. This includes greeting visitors, answering calls, setting up meeting rooms, and other tasks. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do

• Receive and direct incoming calls to appropriate personnel and voicemail.


• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Escort visitors to the proper location.


• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment.


• Perform intermediate clerical duties including distributing office faxes, and packages, and ordering office supplies.


• Screen incoming and outgoing packages, mail, and freight. Arrange messenger service as needed.


• Maintain clean appearance of reception area, conference rooms café, and other common areas. Request building and housekeeping services as needed.


• Arrange convenience and hospitality services for guests such as transportation, tickets, reservations, etc.


• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.


• Evaluate and select solutions from established options.


• Impact the team through the quality of the services or information provided.


• Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

What You’ll Need

• High School Diploma or GED with 2-3 years of job-related experience.


• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.


• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.


• Ability to explain detailed and complicated information within the team in a clear and concise manner.


• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Strong organizational skills with a robust inquisitive mindset.