Global Meetings & Events: Special Projects Lead

Boston Consulting Group; Lisboa; On-site; EUR 70,000 - 95,000; Full time

Job summary

Boston Consulting Group in Lisbon seeks a Meetings & Events Special Projects Manager to drive strategic initiatives across global operations. You will partner with Operations, Technology, Analytics and business teams to improve service delivery, efficiency and innovation within the Meetings & Events function.

You will report to the Data & AI Director, coordinating projects, analyzing challenges and embedding new ways of working, while maintaining a focus on delivering high‑quality results in a

Qualifications

• Bachelor's degree required.
• 5–8 years of experience in project management, business operations, consulting, analytics, meetings & events, or related field.
• Experience managing multiple projects and priorities in a fast-paced, global environment.
• Strong problem-solving and analytical thinking to address operational challenges.
• Proficiency using data and insights to identify opportunities and support decisions.
• Experience coordinating cross-functional initiatives and building relationships across teams.
• Excellent communication with diverse stakeholders; translating complex info into practical recommendations.
• Proactive in identifying opportunities to improve processes through technology, automation, or AI-enabled solutions.

Responsibilities

• Deliver strategic projects that improve Meetings & Events operations, customer experience, and business outcomes.
• Support planning, coordination, and execution of cross-functional initiatives from concept through implementation.
• Analyze business processes and recommend practical improvements that simplify operations and increase efficiency.
• Track project milestones, risks, dependencies, and outcomes to ensure successful delivery.
• Support evaluation and implementation of AI, automation, and digital capabilities for Meetings & Events operations.
• Coordinate pilots and proof-of-concepts, assessing impact and value.
• Work with Product, Engineering, and AI teams to implement technology-enabled improvements.
• Promote adoption of new tools and digital ways of working across the function.
• Build collaborative relationships with operational teams and ES partners to support project delivery.
• Contribute to change management including communications and training.
• Develop documentation, playbooks, and best practices for consistent delivery.
• Share lessons learned and identify opportunities for continuous improvement.

Skills

Project management

Strategic thinking

Analytical thinking

Cross-functional collaboration

Data-driven decision making

Communication

AI/automation awareness

Organizational skills

Education

Bachelor's degree

Job description

Boston Consulting Group in Lisbon seeks a Meetings & Events Special Projects Manager to drive strategic initiatives across global operations. You will partner with Operations, Technology, Analytics and business teams to improve service delivery, efficiency and innovation within the Meetings & Events function.

You will report to the Data & AI Director, coordinating projects, analyzing challenges and embedding new ways of working, while maintaining a focus on delivering high‑quality results in a