Meetings & Events Special Projects Manager

Boston Consulting Group; Lisboa; On-site; EUR 70,000 - 95,000; Full time

Job summary

Boston Consulting Group in Lisbon seeks a Meetings & Events Special Projects Manager to drive strategic initiatives across global operations. You will partner with Operations, Technology, Analytics and business teams to improve service delivery, efficiency and innovation within the Meetings & Events function.

You will report to the Data & AI Director, coordinating projects, analyzing challenges and embedding new ways of working, while maintaining a focus on delivering high‑quality results in a

Qualifications

• Bachelor's degree required.
• 5–8 years of experience in project management, business operations, consulting, analytics, meetings & events, or related field.
• Experience managing multiple projects and priorities in a fast-paced, global environment.
• Strong problem-solving and analytical thinking to address operational challenges.
• Proficiency using data and insights to identify opportunities and support decisions.
• Experience coordinating cross-functional initiatives and building relationships across teams.
• Excellent communication with diverse stakeholders; translating complex info into practical recommendations.
• Proactive in identifying opportunities to improve processes through technology, automation, or AI-enabled solutions.

Responsibilities

• Deliver strategic projects that improve Meetings & Events operations, customer experience, and business outcomes.
• Support planning, coordination, and execution of cross-functional initiatives from concept through implementation.
• Analyze business processes and recommend practical improvements that simplify operations and increase efficiency.
• Track project milestones, risks, dependencies, and outcomes to ensure successful delivery.
• Support evaluation and implementation of AI, automation, and digital capabilities for Meetings & Events operations.
• Coordinate pilots and proof-of-concepts, assessing impact and value.
• Work with Product, Engineering, and AI teams to implement technology-enabled improvements.
• Promote adoption of new tools and digital ways of working across the function.
• Build collaborative relationships with operational teams and ES partners to support project delivery.
• Contribute to change management including communications and training.
• Develop documentation, playbooks, and best practices for consistent delivery.
• Share lessons learned and identify opportunities for continuous improvement.

Skills

Project management

Strategic thinking

Analytical thinking

Cross-functional collaboration

Data-driven decision making

Communication

AI/automation awareness

Organizational skills

Education

Bachelor's degree

Job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Enterprise Services (ES) was established in 2022 to provide efficient, resilient, and scalable services to support the evolving needs and complexities of a more digital BCG. ES brings together business‑critical operations – such as Procurement & Payables, Global Finance Operations, and Executive Support Services – alongside specialist expertise including Real Estate, Travel, and Meetings & Events. United by a common service mindset, ES enables every BCGer to focus on the work that matters most by giving time and energy back through streamlined, reliable service delivery. In doing so, ES creates cost advantage and strengthens BCG’s market differentiation, while reducing risk through consistent controls and business continuity. Through scalable platforms and globally integrated ways of working across our strategic core global hubs, Enterprise Services enhances agility and helps unlock the potential of those who advance the world.

What You’ll Do

Our Global Meetings & Events team is focused on creating safe and inspiring environments that bring people together to enable deep connections, accelerate capability building, and create global impact.

As the Meeting & Events Special Projects Manager, you will support the delivery of strategic initiatives that improve how Meetings & Events operates globally. Working across operations, technology, analytics, and business teams, you will help drive projects that enhance service delivery, improve operational efficiency, and support innovation across the function.

Reporting to the Meetings & Events Special Projects – Data & AI Director, you will partner with stakeholders across Enterprise Services to coordinate projects, analyze business challenges, support technology‑enabled improvements, and help embed new ways of working.

In this role, you will be asked to focus on:

Special Projects & Continuous Improvement

• Deliver strategic projects that improve Meetings & Events operations, customer experience, and business outcomes.
• Support the planning, coordination, and execution of cross‑functional initiatives from concept through implementation.
• Analyze business processes and recommend practical improvements that simplify operations and increase efficiency.
• Track project milestones, risks, dependencies, and outcomes to ensure successful delivery.

AI & Digital Innovation

• Support the evaluation and implementation of AI, automation, and digital capabilities that improve Meetings & Events operations.
• Coordinate pilots and proof‑of‑concepts, helping assess operational impact and business value.
• Work with Product, Engineering, and AI teams to implement technology‑enabled improvements.
• Promote adoption of new tools and digital ways of working across the function.

Stakeholder Partnership & Change

• Build collaborative relationships with operational teams and Enterprise Services partners to support successful project delivery.
• Contribute to change management activities, including communications, training, and adoption planning.
• Develop project documentation, playbooks, and best practices that support consistent delivery.
• Share lessons learned and identify opportunities for continuous improvement.

What You’ll Bring

• Bachelor's degree
• 5–8 years of experience in project management, business operations, consulting, analytics, meetings & events, or a related field.
• Experience managing multiple projects and priorities in a fast‑paced, global environment.
• Strong structured problem‑solving and analytical thinking skills to address operational challenges.
• Proficiency in using data and business insights to identify opportunities and support decision making.
• Experience coordinating cross‑functional initiatives and building strong working relationships across teams.
• Clear communication with a variety of stakeholders, translating complex information to practical recommendations.
• A proactive approach to identifying opportunities to improve processes through technology, automation, or AI‑enabled solutions.
• Independence and sound judgment while adapting to changing priorities and ambiguity.
• Strong organizational skills, attention to detail, and a focus on delivering high‑quality results.

Who You’ll Work With

You will work closely with meetings &; because maybe error. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.