Director, Enterprise Services Change & Projects

Boston Consulting Group; Lisboa; On-site; EUR 120,000 - 180,000; Full time

Job summary

Boston Consulting Group in Lisbon seeks a Director to lead the Projects and Change capability within ES Service Excellence and drive delivery across a growing portfolio of initiatives. You will apply GenAI and other technologies to improve performance and cost efficiency while shaping scalable, future‑proof ways of working.

You will manage cross‑country programs, partner with senior leaders, and mentor a small team, building disciplined playbooks and strong stakeholder alignment across the firm.

Qualifications

• 10-12+ years leading projects and change initiatives with measurable improvements.
• Experience across countries, functions and seniority in complex global orgs.
• Tech-enabled transformation experience, incl. Gen AI, automation, and digital products.
• Certifications in PMP, PRINCE2, MSP, Prosci or Agile advantageous.
• Experience at a professional services firm is advantageous.

Responsibilities

• Lead multiple ES service-line projects, delivering defined business outcomes.
• Steer projects with strategic focus, aligning with the ES agenda.
• Manage risks, scope, time, and stakeholder alignment.
• Advise senior sponsors with clear decision support and cross-functional issue resolution.
• Develop a team of three project and change professionals, coaching and growth.
• Own ES project and change playbooks and build ES capability.

Skills

Project leadership

Change management

Global collaboration

Gen AI

Automation

Digital products

PM certifications

Stakeholder management

Job description

Boston Consulting Group in Lisbon seeks a Director to lead the Projects and Change capability within ES Service Excellence and drive delivery across a growing portfolio of initiatives. You will apply GenAI and other technologies to improve performance and cost efficiency while shaping scalable, future‑proof ways of working.

You will manage cross‑country programs, partner with senior leaders, and mentor a small team, building disciplined playbooks and strong stakeholder alignment across the firm.