German-Speaking Tech Support Specialist | Relocation

Cross Border Talents; Porto; Sur place; EUR 28 000 - 38 000; Plein temps

Avantages offerts par ce poste

Competitive salary and bonuses

Relocation support

Comprehensive training

Career development opportunities

Health insurance

Résumé du poste

A dynamic technology service provider in Porto is seeking a proactive Technical Customer Service Specialist fluent in German. In this role, you will provide high-quality technical assistance to German-speaking customers, troubleshooting issues and guiding them through solutions. Ideal candidates will possess strong problem-solving skills and excellent communication abilities. Competitive salary, performance bonuses, and relocation support for candidates outside Portugal are part of the offer, along with comprehensive training and a vibrant work culture.

Qualifications

• Fluency in German at C1/C2 level is required.
• Good communication skills in English are essential.
• Experience or interest in technical support and customer service is advantageous.

Responsabilités

• Provide technical assistance to German-speaking customers via various channels.
• Troubleshoot and resolve service-related issues efficiently.
• Maintain accurate records of customer interactions.

Connaissances

Fluent in German (C1/C2 level)

Good command of English (B2 or higher)

Strong problem-solving and analytical skills

Excellent communication and interpersonal abilities

Experience in technical support, IT, or customer service

Description du poste

A dynamic technology service provider in Porto is seeking a proactive Technical Customer Service Specialist fluent in German. In this role, you will provide high-quality technical assistance to German-speaking customers, troubleshooting issues and guiding them through solutions. Ideal candidates will possess strong problem-solving skills and excellent communication abilities. Competitive salary, performance bonuses, and relocation support for candidates outside Portugal are part of the offer, along with comprehensive training and a vibrant work culture.