German-Speaking Customer Support Specialist - Porto

Cross Border Talents; Porto; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Comprehensive training and development programs

Opportunities for career growth

Relocation package

Health insurance

Meal vouchers

Transportation allowance

Job summary

A customer service company is seeking a German C1 Customer Support Specialist in Porto, Portugal. You will be the primary contact for German-speaking customers, providing exceptional service and support. Strong communication skills and problem-solving abilities are essential. The position offers a competitive salary, benefits, and relocation support. Enjoy the vibrant culture and quality of life in Porto.

Qualifications

• Proficiency in German (C1 level) and English (B2 level).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and customer-focused attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.

Skills

Proficiency in German (C1)

Proficiency in English (B2)

Excellent communication skills

Strong problem-solving abilities

Customer-focused attitude

Job description

A customer service company is seeking a German C1 Customer Support Specialist in Porto, Portugal. You will be the primary contact for German-speaking customers, providing exceptional service and support. Strong communication skills and problem-solving abilities are essential. The position offers a competitive salary, benefits, and relocation support. Enjoy the vibrant culture and quality of life in Porto.