German-Speaking Customer Experience Specialist | Relocation Support

Nomadify; Porto; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package

Performance bonus

Structured onboarding and training programs

Career development opportunities

Stable, long-term employment

Job summary

Nomadify in Porto, Portugal is looking for a Customer Service Representative with native or near-native fluency in German. The successful candidate will serve as the primary point of contact for German-speaking customers, providing professional support and resolving inquiries efficiently.

The position offers a competitive salary package, performance bonuses, and structured onboarding. Candidates must be open to relocation and have EU citizenship or a work permit. Additionally, opportunities for career development and a multicultural work environment await.

Qualifications

• Native or near-native fluency in German (spoken and written).
• Previous experience in customer service or client-facing roles is preferred.
• Open to relocation and on-site work.

Responsibilities

• Serve as the primary point of contact for German-speaking customers.
• Provide professional support in line with service level agreements.
• Resolve customer inquiries and complaints efficiently.

Skills

Fluency in German

Good command of English

Customer service experience

Problem-solving skills

Communication skills

Professionalism and reliability

Ability to work in a KPI-driven environment

Job description

Nomadify in Porto, Portugal is looking for a Customer Service Representative with native or near-native fluency in German. The successful candidate will serve as the primary point of contact for German-speaking customers, providing professional support and resolving inquiries efficiently.

The position offers a competitive salary package, performance bonuses, and structured onboarding. Candidates must be open to relocation and have EU citizenship or a work permit. Additionally, opportunities for career development and a multicultural work environment await.