German-Speaking Sales & Customer Experience Specialist

Next Job Abroad; Porto; Vor Ort; EUR 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Relocation support

Health insurance

Life insurance

Casual Fridays

Monthly events

Zusammenfassung

Next Job Abroad, an international bank, seeks a German-speaking Customer Service & Sales Officer in Malta. You will blend high-quality support with active sales to drive loan and card applications.

In a fast-paced fintech environment, you’ll handle inquiries, onboard and verify customers, and collaborate with Payments/Collections to grow the portfolio. Relocation assistance is provided for the right candidate.

Qualifikationen

• Native or C1 German; professional English
• 1-2 years in sales-driven roles
• Banking/financial services experience preferred
• MS Office, Excel and CRM proficiency

Aufgaben

• Engage German-speaking leads to guide loan and card applications
• Handle inquiries via phone, email, and SMS with customer-focused solutions
• Manage onboarding and verification with accurate documentation
• Collaborate with Payments and Collections to improve retention and satisfaction
• Identify customer pain points and suggest product improvements

Kenntnisse

German fluency

English proficiency

Sales experience

Financial services

Excel

CRM experience

Tools

Microsoft Office

CRM systems

Jobbeschreibung

Next Job Abroad, an international bank, seeks a German-speaking Customer Service & Sales Officer in Malta. You will blend high-quality support with active sales to drive loan and card applications.

In a fast-paced fintech environment, you’ll handle inquiries, onboard and verify customers, and collaborate with Payments/Collections to grow the portfolio. Relocation assistance is provided for the right candidate.