German Customer Support Specialist

Nomadify; Braga; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary package

Performance bonus

Structured onboarding and training

Career development opportunities

Relocation support

Job summary

Nomadify is looking for a customer service representative fluent in German to enhance communication with German-speaking clients. The role includes addressing inquiries via various channels while upholding service standards and satisfaction.

Candidates should have a strong problem-solving skill set and a background in customer service. The company offers competitive salaries, performance bonuses, and career development opportunities within an international environment.

Qualifications

• Native or near-native fluency in German (spoken and written).
• Good command of English for internal communication.
• Previous experience in customer service or client-facing roles preferred.

Responsibilities

• Serve as primary point of contact for German-speaking customers.
• Provide timely and professional support in line with SLAs.
• Resolve customer inquiries efficiently while maintaining satisfaction.

Skills

Fluency in German

Strong problem-solving skills

Good communication skills

Job description

Nomadify is looking for a customer service representative fluent in German to enhance communication with German-speaking clients. The role includes addressing inquiries via various channels while upholding service standards and satisfaction.

Candidates should have a strong problem-solving skill set and a background in customer service. The company offers competitive salaries, performance bonuses, and career development opportunities within an international environment.