German-Speaking Remote Travel Sales & Support

Cbtalents; Porto; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A travel and tourism company seeks a German-Speaking Customer Support & Sales Expert for remote work in Portugal. You will assist customers in planning memorable cruise experiences, handle sales inquiries, and resolve queries. Fluency in German and sales experience are essential. This role offers a chance to work independently from home in the northern regions of Portugal, fostering career development in an international setting.

Qualificações

• Experience in sales is mandatory – ideally in a customer-focused environment.
• Ability to work independently and manage a structured remote schedule.

Responsabilidades

• Assist customers via phone, email, and chat, providing detailed product knowledge.
• Handle sales inquiries with confidence and professionalism.
• Guide clients through available packages, promotions, and upgrades.
• Resolve queries and ensure customer satisfaction throughout the booking process.
• Upsell services when appropriate to enhance customer experience.
• Maintain accurate records of customer interactions and transactions.

Conhecimentos

Fluent in German (C1+)

Proficient in English (B2+)

Excellent communication and persuasion skills

Experience in sales

Descrição da oferta de emprego

A travel and tourism company seeks a German-Speaking Customer Support & Sales Expert for remote work in Portugal. You will assist customers in planning memorable cruise experiences, handle sales inquiries, and resolve queries. Fluency in German and sales experience are essential. This role offers a chance to work independently from home in the northern regions of Portugal, fostering career development in an international setting.