German-Speaking Medical Device Support & Orders – Porto

Concentrix; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Bring-a-friend bonus

Full paid training

Resumo da oferta

Concentrix is looking for a Customer & Technical Support Specialist in Porto, Portugal. This role requires fluency in German and C1 level in English, providing technical assistance for medical devices. You will manage customer interactions through various channels, ensuring regulatory standards. Competitive salary and full training are provided. Ideal candidates should have strong communication, problem-solving skills, and a customer-oriented approach. Join a supportive environment committed to equal employment opportunities.

Qualificações

• Fluent, both verbal and written, in German and C1 level in English.
• Strong customer service orientation with excellent communication skills.
• Problem-solving, prioritization, and organizational skills.

Responsabilidades

• Deliver technical support and troubleshooting for medical diabetes devices.
• Manage order intake and renewals in compliance with company guidelines.
• Assist customers with product usage and ordering through multichannel support.

Conhecimentos

Fluent in German

C1 level in English

Customer service orientation

Problem-solving skills

Organizational skills

Descrição da oferta de emprego

Concentrix is looking for a Customer & Technical Support Specialist in Porto, Portugal. This role requires fluency in German and C1 level in English, providing technical assistance for medical devices. You will manage customer interactions through various channels, ensuring regulatory standards. Competitive salary and full training are provided. Ideal candidates should have strong communication, problem-solving skills, and a customer-oriented approach. Join a supportive environment committed to equal employment opportunities.