Dutch Medical Device Technical Support & Orders Specialist

Concentrix; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Bring-a-friend bonus opportunities

Full paid training

Resumo da oferta

Concentrix in Porto is seeking a Dutch-speaking Customer, Order and Technical Support representative for medical equipment. In this role, you will provide technical support, manage order intake, and assist customers through various channels. The ideal candidate should be fluent in Dutch and have a C1 level in English, along with excellent communication skills and a strong customer service orientation. The position offers a competitive salary and full paid training. Candidates must be legally authorized to work in Portugal.

Qualificações

• Fluent in Dutch and C1 English, ability to support multiple markets.
• Excellent communication skills with a strong customer service orientation.
• Experience in handling disputes and emergencies in a calm manner.

Responsabilidades

• Deliver technical support and troubleshooting for medical devices.
• Manage order intake and renewals in compliance with company guidelines.
• Assist customers through various communication channels.

Conhecimentos

Fluent in Dutch

C1 level in English

Strong customer service orientation

Excellent communication skills

Problem-solving skills

Organizational skills

Calm under stress

Descrição da oferta de emprego

Concentrix in Porto is seeking a Dutch-speaking Customer, Order and Technical Support representative for medical equipment. In this role, you will provide technical support, manage order intake, and assist customers through various channels. The ideal candidate should be fluent in Dutch and have a C1 level in English, along with excellent communication skills and a strong customer service orientation. The position offers a competitive salary and full paid training. Candidates must be legally authorized to work in Portugal.