German & English Customer Support – Porto Onsite

CB Talents; Porto; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Shared accommodation

In-Country relocation assistance

Food allowance

Job summary

Concentrix in Porto, Portugal is hiring Customer Support Professionals fluent in German and English. The role requires handling German and English inquiries with empathy in a 24/7 rotational shift model, including occasional night shifts.

Strong problem-solving and attention to detail are essential for delivering high-quality service. The position offers a base salary of 1,100€ per month (paid over 14 months) plus a 1,500€ welcome bonus and a daily food allowance of 7.63€ per working day, with

Qualifications

• Fluent (verbal and written) in German.
• Upper-Intermediate to Advanced English (B2+).
• Strong problem-solving and active listening skills.
• Able to manage high information volume with attention to detail.

Responsibilities

• Provide high-quality customer support in German and English.
• Work 24/7 rotational shifts with two days off per week; some night shifts may be required.
• Resolve disputes, handle inquiries, and deliver empathetic, solution-oriented service.

Skills

German language fluency

English proficiency (B2+)

Job description

Concentrix in Porto, Portugal is hiring Customer Support Professionals fluent in German and English. The role requires handling German and English inquiries with empathy in a 24/7 rotational shift model, including occasional night shifts.

Strong problem-solving and attention to detail are essential for delivering high-quality service. The position offers a base salary of 1,100€ per month (paid over 14 months) plus a 1,500€ welcome bonus and a daily food allowance of 7.63€ per working day, with