German-Speaking Insurance Support Specialist (Lisbon)

Closerhire; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Accommodation Provided

Flights Covered

Private Health Cover

Paid Training

Job summary

CloserHire is recruiting a German-speaking Customer Service Representative to support an insurance-related project in Lisbon, Portugal. You’ll handle inquiries, claims, and policy changes, delivering a smooth, professional customer experience in a multicultural team.

No prior experience required—the role includes full training on-site in Lisbon and a clear path for career progression, with a competitive base salary and performance incentives.

Qualifications

• Native German (C2) and English (B2) proficiency.

Responsibilities

• Handle incoming calls and chats from customers with inquiries about their insurance policies.
• Process service requests in the policy administration system.
• Compose and send responses to emails and letters, including contract documents and policy information.
• Conduct indexation and electronic archiving using internal document management tools.

Skills

German (C2)

English (B2)

Job description

CloserHire is recruiting a German-speaking Customer Service Representative to support an insurance-related project in Lisbon, Portugal. You’ll handle inquiries, claims, and policy changes, delivering a smooth, professional customer experience in a multicultural team.

No prior experience required—the role includes full training on-site in Lisbon and a clear path for career progression, with a competitive base salary and performance incentives.