German-Speaking Insurance Support – Lisbon

CloserHire; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Accommodation provided

Flights covered

Private health cover

Paid training

Indefinite contract

Job summary

CloserHire is recruiting a German-speaking Customer Service Representative for an insurance-related project in Lisbon, Portugal. You will support clients by handling inquiries, claims, and policy changes to ensure a smooth customer experience.

The move abroad is covered by the company, with housing and travel support provided. The position is full-time, on-site in central Lisbon, with paid training and opportunities for career growth within a dynamic, multicultural team.

Qualifications

• German-speaking customer service experience preferred.
• Strong communication skills in English and German.
• Ability to manage multiple inquiries effectively.

Responsibilities

• Handle incoming calls and chats from customers about insurance policies.
• Process service requests and update policy information in the system.
• Compose responses to emails and letters, including contract documents.
• Assist with policy changes and payment-method updates.

Skills

German language

Customer service

Job description

CloserHire is recruiting a German-speaking Customer Service Representative for an insurance-related project in Lisbon, Portugal. You will support clients by handling inquiries, claims, and policy changes to ensure a smooth customer experience.

The move abroad is covered by the company, with housing and travel support provided. The position is full-time, on-site in central Lisbon, with paid training and opportunities for career growth within a dynamic, multicultural team.