Italian-Speaking Insurance Support Specialist – Lisbon

Pkrecruiting; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Relocation assistance

Training and development

Bonus opportunities

Resumo da oferta

CloserHire partners with a global leader to recruit an Italian-speaking Customer Service Representative for an insurance project in Lisbon, Portugal. You’ll handle calls and chats, process inquiries, and assist with policy changes while maintaining a professional customer experience.

Responsibilities include managing policy documents, handling claims submissions, and coordinating with internal teams. The ideal candidate communicates clearly in Italian (C2) and English (B2) and is eligible to

Qualificações

• Native-level fluency in Italian (C2) and proficient in English (B2).
• Previous customer service experience is advantageous.
• Strong written and verbal communication.
• Eligible to work in Portugal.

Responsabilidades

• Handle incoming calls and chats from customers regarding insurance policies.
• Process service requests in policy administration systems and respond to emails/letters.

Conhecimentos

Italian language (C2)

English language (B2)

Customer service experience

Teamwork

Communication skills

Descrição da oferta de emprego

CloserHire partners with a global leader to recruit an Italian-speaking Customer Service Representative for an insurance project in Lisbon, Portugal. You’ll handle calls and chats, process inquiries, and assist with policy changes while maintaining a professional customer experience.

Responsibilities include managing policy documents, handling claims submissions, and coordinating with internal teams. The ideal candidate communicates clearly in Italian (C2) and English (B2) and is eligible to