German-Speaking Game Support Specialist (Back Office)

CB Talents SP; Lisboa; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Relocation Bonus: €1,500 Gross

21 Days of Company-Provided Accommodation

Fully paid training

Additional health insurance

Employee referral bonuses

Job summary

CB Talents SP is seeking passionate Back Office Gaming Support Specialists fluent in German to join their Game Support Team in Sofia, Bulgaria. You will assist players with issues, enhancing their experience and ensuring satisfaction.

The role offers a relocation bonus of €1,500 gross, company-provided accommodation for 21 days, and fully paid training. Additional benefits include stable job opportunities and a positive international environment.

Qualifications

• Fluency in German and a good command of English.
• Gaming experience - relate to a player's concept and community.
• Player empathy and understanding of players' perspectives.

Responsibilities

• Assist players with any issues they might experience.
• Focus on the player and provide the ultimate player experience.
• Listen to the voice of the players and communicate it to appropriate teams.

Skills

Fluency in German

Good command of English

Gaming experience

Player empathy

Understanding of Player Support

Job description

CB Talents SP is seeking passionate Back Office Gaming Support Specialists fluent in German to join their Game Support Team in Sofia, Bulgaria. You will assist players with issues, enhancing their experience and ensuring satisfaction.

The role offers a relocation bonus of €1,500 gross, company-provided accommodation for 21 days, and fully paid training. Additional benefits include stable job opportunities and a positive international environment.