German B2 Customer Success — Porto (Relocation/Meal)

Cross Border Talents; Vila Nova de Gaia; Presencial; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team

Onsite Work Environment

Resumo da oferta

A customer service company in Porto is looking for a German B2 Customer Support Specialist. The role involves assisting clients via various communication channels and providing customized support. Candidates should possess German and English language proficiency, along with at least one year of experience in customer support. This opportunity offers a collaborative work environment and competitive salary.

Qualificações

• At least one year of experience in Customer Support or a related role.
• EU citizenship or a Portuguese residency card.
• Desire to learn and advance in the field.

Responsabilidades

• Assist clients via phone, email, and chat, delivering efficient and thoughtful solutions.
• Understand customer needs and provide customized resolutions.
• Work closely with colleagues to resolve issues and enhance the customer journey.
• Maintain accurate customer records for seamless service.
• Build trust and loyalty through high-quality interactions.

Conhecimentos

Proficiency in German (B2 level)

Proficiency in English (C1 level)

Strong analytical skills

Leadership abilities

Communication abilities

Descrição da oferta de emprego

A customer service company in Porto is looking for a German B2 Customer Support Specialist. The role involves assisting clients via various communication channels and providing customized support. Candidates should possess German and English language proficiency, along with at least one year of experience in customer support. This opportunity offers a collaborative work environment and competitive salary.