German Speaking Customer Service Representative

Nomadify; Seixal; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Training provided

Multicultural team

Resumo da oferta

Nomadify in Portugal seeks a German-speaking Customer Service Representative to join our global care division. No prior experience is required—we provide full training and relocation support to help you start quickly.

You will handle inquiries by phone, email, or live chat, deliver professional, solution-focused responses, and maintain accurate records in our internal system.

Join a young, diverse team and develop corporate communication skills while advancing your international career.

Qualificações

• Native or C1–C2 level in German
• English at B1 level or higher
• Willing to relocate to Portugal and work within the EU
• Proactive, dependable, eager to learn
• Comfortable in a multicultural corporate setting
• EU citizenship or valid Portugal work permit

Responsabilidades

• Handle incoming customer requests via phone, email, or live chat
• Provide professional, polite, and supportive responses
• Deliver accurate, actionable, and solution-driven replies
• Register and maintain records of client interactions in our internal database
• Follow established quality benchmarks and team standards
• Liaise with international team members to resolve complex cases

Conhecimentos

German (C1-C2)

English (B1+)

Descrição da oferta de emprego

German Speaking Customer Service Representative

Empresa : Nomadify Tipo de Emprego : Periodo Integral Amora Portugal

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Descrição do Emprego - German Speaking Customer Service Representative

Customer Interaction Specialist – German Speaking

Location: Portugal

About the Role:

Are you ready to take your career to a global stage? An international company operating in Portugal is looking for motivated German speakers to join our customer care division. If you love solving problems and want to gain international experience in a sunny European tech hub, this is your chance! No prior experience is needed—we provide everything you need to succeed.

Key Responsibilities:

• Handle incoming customer requests efficiently via phone, email, or live chat.
• Provide exceptional, polite, and professional support during every interaction.
• Deliver accurate, actionable, and solution-driven responses to users.
• Register and maintain accurate records of client interactions in our internal database.
• Follow established quality benchmarks and operational team standards.
• Liaise with international team members when required to solve complex cases.

Requirements:

• Native or C1-C2 level proficiency in German (fluent/bilingual).
• English language skills at a B1 level or higher.
• Fully prepared to relocate, live, and work in Portugal.
• A proactive, dependable individual with a strong willingness to learn.
• Comfortable working within a diverse, multicultural corporate setting.
• Must hold EU citizenship or a valid, existing work permit for Portugal.

What We Offer:

• Salary: 975 € - 1200 € gross per month.
• Fully paid training and a structured onboarding period to set you up for success.
• A young, energetic, and multicultural team environment.
• Gain valuable corporate communication and business skills to fast-track your future.
• Relocation Support: We offer a dedicated relocation package to assist with your move. Full details regarding the process and benefits will be discussed during your interview.