German-Speaking Customer Service Associate - Entry Level

Nomadify; Lisboa; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary package + performance bonus

Structured onboarding and training programs

Career growth opportunities

Relocation support

Job summary

Nomadify is seeking a Customer Service Specialist fluent in German to join their team in Lisbon, Portugal. This role is designed for early-career professionals and offers competitive entry-level compensation along with structured onboarding and training. Responsibilities include serving as the primary contact for German-speaking customers, handling inquiries and complaints, and meeting satisfaction targets. This position provides opportunities for career growth and relocation support for EU citizens or expats with work permits.

Qualifications

• Strong customer service orientation and a 'customer-first' mindset.
• Ability to handle inquiries and complaints efficiently.
• Fluency in German is required.

Responsibilities

• Serve as the primary contact for German-speaking customers.
• Handle inquiries, complaints, and service requests.
• Meet and exceed KPIs and satisfaction targets.

Skills

Customer service orientation

Communication skills

Problem-solving skills

Fluent German

Job description

Nomadify is seeking a Customer Service Specialist fluent in German to join their team in Lisbon, Portugal. This role is designed for early-career professionals and offers competitive entry-level compensation along with structured onboarding and training. Responsibilities include serving as the primary contact for German-speaking customers, handling inquiries and complaints, and meeting satisfaction targets. This position provides opportunities for career growth and relocation support for EU citizens or expats with work permits.