German-Speaking Customer Care Specialist in Portugal

Nomadify; Amora; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Relocation package

Fully paid training

Multicultural team

Job summary

Nomadify is seeking a German-speaking Customer Interaction Specialist to join our Portugal-based team. You will handle customer inquiries via phone, email, and live chat, delivering polite, accurate, and helpful responses while maintaining robust records in our internal systems.

Ideal candidates are native in German with English at least B1, willing to relocate to Portugal, and eager to learn in a dynamic, multicultural environment. EU citizenship or a valid work permit for Portugal is required.

Qualifications

• Native or C1-C2 level proficiency in German.
• English language skills at a B1 level or higher.
• Fully prepared to relocate, live, and work in Portugal.
• A proactive, dependable individual with a strong willingness to learn.
• Comfortable working within a diverse, multicultural corporate setting.
• Must hold EU citizenship or a valid, existing work permit for Portugal.

Responsibilities

• Handle incoming customer requests efficiently via phone, email, or live chat.
• Provide exceptional, polite, and professional support during every interaction.
• Deliver accurate, actionable, and solution-driven responses to users.
• Register and maintain accurate records of client interactions in our internal database.
• Follow established quality benchmarks and operational team standards.
• Liaise with international team members when required to solve complex cases.

Skills

German language

English B1+

Relocation readiness

Customer service mindset

Problem solving

Job description

Nomadify is seeking a German-speaking Customer Interaction Specialist to join our Portugal-based team. You will handle customer inquiries via phone, email, and live chat, delivering polite, accurate, and helpful responses while maintaining robust records in our internal systems.

Ideal candidates are native in German with English at least B1, willing to relocate to Portugal, and eager to learn in a dynamic, multicultural environment. EU citizenship or a valid work permit for Portugal is required.