German-Speaking Customer Support Specialist

Nomadify; Lisboa; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation assistance

Structured onboarding

Career growth opportunities

Resumo da oferta

Nomadify in Lisbon is seeking a German-speaking Customer Support Specialist to join our growing team. You will handle inquiries via phone, email, and chat, ensuring timely, SLA-aligned responses while maintaining high customer satisfaction.

The role requires native or near-native German, good English, and previous customer service experience. Relocation support is available; you will be part of a diverse, international team with onboarding and growth opportunities.

Qualificações

• Native or near-native German language required.
• Good English language skills.
• Previous customer service experience.
• Ability to document interactions in CRM.

Responsabilidades

• Handle inquiries via phone, email, and chat.
• Ensure SLA-aligned responses and maintain high customer satisfaction.
• Document interactions in CRM systems.

Conhecimentos

German language proficiency

Customer service experience

English language

Ferramentas

CRM software

Descrição da oferta de emprego

Nomadify in Lisbon, Portugal, is seeking a German-speaking Customer Support Specialist to join our growing team. You will handle inquiries via phone, email, and chat, ensure SLA-aligned responses, and maintain high customer satisfaction while documenting interactions in CRM systems. The role requires native or near-native German, good English, and previous customer service experience. Relocation support is available;
we offer structured onboarding and career growth in a diverse, international