German-Speaking Customer Care Coordinator (Portugal)

Nomadify; Barreiro; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Salary: €975–€1200 gross/month

Fully paid training and onboarding

Relocation package

Multicultural team environment

Job summary

Nomadify is seeking German-speaking customer care specialists to join our international team in Portugal. No prior experience is required as comprehensive training is provided, and you will engage with customers via phone, email, or chat.

You must be fluent in German (native or C1-C2) with English at least B1, be eligible to work in the EU, and willing to relocate to Portugal. We offer a €975–€1200 gross monthly salary, relocation support, and a lively multicultural environment.

Qualifications

• Fluent in German (native or C1-C2) and good English (B1+)
• Willingness to relocate to Portugal and work in a multicultural environment
• No prior experience required; full training provided
• EU citizenship or valid Portugal work permit required

Responsibilities

• Handle incoming customer requests via phone, email, or live chat
• Provide polite and professional support in every interaction
• Deliver accurate, actionable responses to users
• Register and maintain records of client interactions in internal systems
• Follow quality benchmarks and team standards
• Collaborate with international team members to solve complex cases

Skills

German

English

Job description

Nomadify is seeking German-speaking customer care specialists to join our international team in Portugal. No prior experience is required as comprehensive training is provided, and you will engage with customers via phone, email, or chat.

You must be fluent in German (native or C1-C2) with English at least B1, be eligible to work in the EU, and willing to relocate to Portugal. We offer a €975–€1200 gross monthly salary, relocation support, and a lively multicultural environment.