German-Speaking Client Support Specialist (Portugal)

Nomadify; Porto; On-site; EUR 10,881 - 13,392; Full time

Benefits offered by this job

Salary: 975–1200€ gross per month

Comprehensive training & onboarding

Relocation support

Multicultural team environment

Job summary

Nomadify is seeking a German-speaking customer care specialist to join our international team in Portugal. No prior experience required; you will learn quickly through our comprehensive training and onboarding.

You will handle inquiries via phone, email, or live chat, deliver polite and professional support, and log interactions in our database. Relocation support is provided to help you move to Portugal and thrive in a multicultural environment.

Qualifications

• Native or near-native German proficiency (C1-C2).
• English language skills at B1 level or higher.
• Willingness to relocate and work in Portugal.
• EU citizenship or valid Portugal work permit.

Responsibilities

• Handle incoming customer requests via phone, email, or live chat.
• Provide polite, professional support during every interaction.
• Deliver accurate, actionable, and solution-driven responses to users.
• Register and maintain records of client interactions in the internal database.
• Follow established quality benchmarks and team standards.
• Coordinate with international team members to resolve complex cases.

Skills

German language proficiency

English language

Job description

Nomadify is seeking a German-speaking customer care specialist to join our international team in Portugal. No prior experience required; you will learn quickly through our comprehensive training and onboarding.

You will handle inquiries via phone, email, or live chat, deliver polite and professional support, and log interactions in our database. Relocation support is provided to help you move to Portugal and thrive in a multicultural environment.