German-speaking Customer Advisor – Porto On-site & Growth

Cross Border Talents; Porto; On-site; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Professional training

Career development

International environment

Structured onboarding

Job summary

Cross Border Talents is seeking a German-speaking Customer Support Advisor for our Porto, Portugal location. The role requires a German C2 level and English B2, with daily work conducted in French as needed.

On-site in Porto, full-time hours, with rotative shifts and a start date in October 2026. You will provide high-quality support in German and English, assist customers with inquiries, and resolve issues while maintaining customer satisfaction.

Qualifications

• Fluent German at C2 level.
• English at B2 level or higher.
• Experience in customer service or related roles is advantageous.

Responsibilities

• Provide professional customer support in German and English via phone, email, and chat.
• Understand customer needs and offer accurate solutions.
• Handle inquiries, requests and complaints promptly and professionally.

Skills

German C2

English B2

Communication

Customer service mindset

Problem solving

Teamwork

Tech-savvy

Job description

Cross Border Talents is seeking a German-speaking Customer Support Advisor for our Porto, Portugal location. The role requires a German C2 level and English B2, with daily work conducted in French as needed.

On-site in Porto, full-time hours, with rotative shifts and a start date in October 2026. You will provide high-quality support in German and English, assist customers with inquiries, and resolve issues while maintaining customer satisfaction.