German/French Support Specialist — On-site Porto (Mon-Fri)

Cross Border Talents; Porto; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Meal allowance

Relocation package

Weekends off

Training & development

Job summary

Cross Border Talents in Porto is seeking a Customer Support Representative who speaks German or French to join our on-site team. You will assist customers across multiple channels and ensure a positive experience in a multicultural environment.

The role offers Monday to Friday work, paid training, meal allowances, and a relocation package for candidates outside Portugal, including shared accommodation and travel reimbursement.

Qualifications

• Fluency in German or French (C1 minimum).
• Strong communication and problem-solving skills.
• Experience in customer service or contact center preferred.

Responsibilities

• Handle customer inquiries with professionalism and efficiency
• Deliver high-quality support across phone, email, or chat channels
• Collaborate with team members to ensure seamless customer service

Skills

German (C1)

French (C1)

Job description

Customer Support Representative German or French Speaker - PORTO

Job Openings Customer Support Representative German or French Speaker - PORTO

About the job Customer Support Representative German or French Speaker - PORTO

Customer Support Representative German or French Speaker - PORTO

Porto | Monday to Friday | On-site

Join a dynamic customer experience team in Porto where your language skills will make a real difference! We're looking for enthusiastic professionals who enjoy helping people and want to build a career in a multicultural environment.

What Youll Do:

• Handle customer inquiries with professionalism and efficiency
• Deliver high-quality support across phone, email, or chat channels
• Collaborate with team members to ensure seamless customer service

What Were Looking For:

• Fluency in German or French (C1 minimum)
• Strong communication skills and problem-solving mindset
• Previous experience in customer service or contact center (preferred)
• Valid right to work in Portugal (EU ID, residence card, or relevant visa documents)

Whats In It For You:

• Monday to Friday schedule with weekends off
• Paid initial training and continuous development
• Meal allowance and other employee benefits
• Supportive relocation package for candidates outside Portugal, including shared accommodation and flight reimbursement
• Friendly and international work environment