German Customer Support-Tech Gigant-Housing Included Lisbon

Cityjoboffers; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Job summary

Cityjoboffers is seeking a German-speaking Customer Support specialist in Lisbon to handle inquiries from customers in German and English. You will assist with software installation, answer questions via phone, email, and chat, and provide solutions to licensing issues.

This role emphasizes strong communication, problem-solving, and a genuine passion for helping customers in a tech-driven environment.

Qualifications

• German proficiency with fluency in English required.
• Prior experience in customer service is preferred.
• Interest in technology and strong communication skills are valued.

Responsibilities

• Assist with software installation.
• Address customer inquiries via phone, email, and chat in German and English.
• Provide effective solutions to customer concerns.
• Help customers with questions about licenses.

Skills

German language

English language

Customer service experience

Problem solving

Communication skills

Job description

German-speaking Customer Support in Lisbon

Embrace the opportunity to live and work in Lisbon, Portugal, known for its vibrant culture, stunning architecture, and friendly atmosphere.

About the Company

Join an American multinational technology company, renowned for manufacturing innovative computer software and expanding into digital marketing software. This is your chance to be part of a leading tech giant, known for its cutting-edge technology and dynamic workplace culture.

Your Responsibilities

• Assist with software installation.
• Address customer inquiries via phone, email, and chat in German and English.
• Provide effective solutions to customer concerns.
• Help customers with questions about licenses.

Your Profile

• German proficiency with fluency in English.
• Previous experience in customer service.
• A genuine passion for helping others.
• Keen interest in technology.
• Strong problem-solving skills.
• Positive attitude, motivated, and excellent communication skills.