German Tech Support Specialist – Lisbon

Cityjoboffers; Lisboa; Presencial; EUR 24 000 - 32 000; Tempo integral

Resumo da oferta

Cityjoboffers is seeking a German-speaking Customer Support specialist in Lisbon to handle inquiries from customers in German and English. You will assist with software installation, answer questions via phone, email, and chat, and provide solutions to licensing issues.

This role emphasizes strong communication, problem-solving, and a genuine passion for helping customers in a tech-driven environment.

Qualificações

• German proficiency with fluency in English required.
• Prior experience in customer service is preferred.
• Interest in technology and strong communication skills are valued.

Responsabilidades

• Assist with software installation.
• Address customer inquiries via phone, email, and chat in German and English.
• Provide effective solutions to customer concerns.
• Help customers with questions about licenses.

Conhecimentos

German language

English language

Customer service experience

Problem solving

Communication skills

Descrição da oferta de emprego

Cityjoboffers is seeking a German-speaking Customer Support specialist in Lisbon to handle inquiries from customers in German and English. You will assist with software installation, answer questions via phone, email, and chat, and provide solutions to licensing issues.

This role emphasizes strong communication, problem-solving, and a genuine passion for helping customers in a tech-driven environment.