German Customer Support Specialist – Lisbon (On-site)

Cross Border Talents; Lisboa; Sur place; EUR 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive base salary (paid 14 times per year)

Performance and complexity bonuses

Meal allowance

Private health insurance

International and fast-growing work environment

Résumé du poste

A leading international digital services company is seeking German-speaking Customer Support Specialists to join their team in Lisbon. This full-time, on-site role involves providing high-quality support via phone, email, and chat, helping customers with inquiries, and ensuring satisfaction. Candidates should have C1/C2 level German and B2 English, with previous customer service experience preferred. Competitive salaries, bonuses, and meal allowances are offered in a dynamic multicultural environment.

Qualifications

• Native or C1/C2 level in German required.
• Minimum B2 level in English needed.
• Previous experience in customer service is an advantage.
• Willingness to work rotational shifts (Mon-Sun)
• Based in Lisbon or able to relocate independently

Responsabilités

• Deliver professional support via phone, email, and chat.
• Assist customers with account-related questions and general inquiries.
• Ensure high-quality service and customer satisfaction.
• Accurately document all interactions in internal systems.

Connaissances

German (C1/C2)

English (B2)

Customer service experience

Description du poste

Are you a German speaker looking to build your international career in sunny Lisbon?

We are currently hiring German-speaking Customer Support Specialists for a leading international digital services company.

This is a full-time, on-site opportunity within a dynamic and multicultural environment.

Your Responsibilities:

• Deliver professional support via phone, email, and chat
• Assist customers with account‑related questions and general inquiries
• Ensure high‑quality service and customer satisfaction
• Accurately document all interactions in internal systems

Your Profile:

• Native or C1/C2 German
• Minimum B2 level in English
• Previous customer service experience is a strong advantage
• Available for rotational shifts (Monday–Sunday)
• Currently in Lisbon OR able to relocate independently

What We Offer:

• Competitive base salary (paid 14 times per year)
• Performance and complexity bonuses
• Meal allowance
• Private health insurance
• International and fast‑growing work environment

Interested? Send your CV in English.