Gaming Support Specialist - Ukrainian Speaker (Lisbon)

Cross Border Talents; Loures; On-site; EUR 12,464 - 14,929; Full time

Benefits offered by this job

Private health insurance

Meal card

Holiday and Christmas bonuses

Relocation support

Long-term career prospects

Modern office facilities

Job summary

A leading gaming support company is seeking a Customer Care Agent who is fluent in Ukrainian and proficient in English. Responsibilities include providing top-tier support to players in the Ukrainian market, addressing account issues, and assisting with technical inquiries. The ideal candidate is tech-savvy with a passion for gaming. This position offers a gross monthly compensation of approximately EUR 1227 along with benefits such as private health insurance, a meal card, and potential relocation support for those moving to Lisbon.

Qualifications

• Must be fluent in Ukrainian and English.
• Strong communication and customer service skills are essential.
• Interest in gaming and technology is a plus.

Responsibilities

• Provide customer support via phone, email, and chat.
• Troubleshoot account and technical issues.
• Assist with payment-related queries.
• Advise customers on purchases and product features.

Skills

Fluency in Ukrainian (C2 level)

Fluency in English (B2 level)

Strong communication skills

Customer service skills

Interest in gaming and technology

Job description

A leading gaming support company is seeking a Customer Care Agent who is fluent in Ukrainian and proficient in English. Responsibilities include providing top-tier support to players in the Ukrainian market, addressing account issues, and assisting with technical inquiries. The ideal candidate is tech-savvy with a passion for gaming. This position offers a gross monthly compensation of approximately EUR 1227 along with benefits such as private health insurance, a meal card, and potential relocation support for those moving to Lisbon.