Ukrainian Gaming Support Specialist - Lisbon

Cross Border Talents; Oeiras; Presencial; EUR 12 464 - 14 929; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Meal card

Holiday and Christmas bonuses

Relocation support

Long-term career prospects

Modern office facilities

Resumo da oferta

A leading gaming support company in Lisbon is looking for a Game Support Representative fluent in Ukrainian and English. This role involves assisting gamers with account issues, technical support, and product inquiries, ensuring top-tier customer service. The position includes a structured training program and offers a gross monthly package of approximately EUR 1227.32 along with benefits such as private health insurance, meal card, and relocation support. Join a dynamic international team supporting an iconic gaming brand.

Qualificações

• C2 level or higher in Ukrainian and B2 level or higher in English.
• Interest in gaming and technology.
• EU citizenship or valid work permit for Portugal.

Responsabilidades

• Provide support via phone, email, and chat in Ukrainian and English.
• Troubleshoot account and technical issues.
• Assist with payment-related queries.
• Advise customers on purchases and product features.
• Deliver empathetic and efficient service.

Conhecimentos

Fluency in Ukrainian (C2 level or higher)

Communication skills

Customer service skills

Interest in gaming and technology

Descrição da oferta de emprego

A leading gaming support company in Lisbon is looking for a Game Support Representative fluent in Ukrainian and English. This role involves assisting gamers with account issues, technical support, and product inquiries, ensuring top-tier customer service. The position includes a structured training program and offers a gross monthly package of approximately EUR 1227.32 along with benefits such as private health insurance, meal card, and relocation support. Join a dynamic international team supporting an iconic gaming brand.