Ukrainian Gaming Support Specialist – Lisbon (On-site)

KultureTalent - Global Talent; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Health Insurance

Monthly Bonus

Job summary

Sony Interactive Entertainment in Lisbon is seeking a Ukrainian Gaming Customer Support agent to assist players with consoles, accounts, and payments. You will help customers install and synchronize software and devices, providing expert guidance across multiple channels and languages.

The role requires Ukrainian/Russian language at C2 level and fluent English, prior technical/customer support experience, and residence in Lisbon or nearby areas.

Qualifications

• C2 in Ukrainian/Russian and fluent English required.
• Previous experience as Technical/Customer Support.
• Based in Lisbon or surrounding area.

Responsibilities

• Provide professional technical support to Consoles and Account Management issues via multiple channels.
• Assist customers with payment issues and transactions.
• Support for using client products, installing and synchronizing software and devices.
• Provide effective assistance and advice when purchasing.

Skills

Ukrainian

Russian

Fluent English

Customer support

Gaming

Job description

Sony Interactive Entertainment in Lisbon is seeking a Ukrainian Gaming Customer Support agent to assist players with consoles, accounts, and payments. You will help customers install and synchronize software and devices, providing expert guidance across multiple channels and languages.

The role requires Ukrainian/Russian language at C2 level and fluent English, prior technical/customer support experience, and residence in Lisbon or nearby areas.