Gaming Customer Experience Agent (Ukrainian) - Lisbon

Cross Border Talents; Oeiras; Presencial; EUR 12 464 - 14 929; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Meal card

Holiday and Christmas bonuses

Relocation support

Long-term career prospects

Modern office facilities

Resumo da oferta

A leading customer service provider is seeking a Customer Experience Agent for a gaming project in Lisbon. Candidates must be fluent in Ukrainian and English and passionate about gaming. The role involves providing customer support via various channels, troubleshooting technical issues, and assisting with payment queries. This position offers a monthly gross package of approximately EUR 1227.32 and various benefits including health insurance and meal cards.

Qualificações

• Must speak Ukrainian and English fluently.
• Strong customer service and communication skills necessary.
• EU citizenship or a valid work permit for Portugal required.

Responsabilidades

• Provide support via phone, email, and chat.
• Troubleshoot account and technical issues.
• Assist with payment-related queries.

Conhecimentos

Fluency in Ukrainian (C2 level)

Fluency in English (B2 level)

Strong communication skills

Customer service skills

Interest in gaming and technology

Descrição da oferta de emprego

A leading customer service provider is seeking a Customer Experience Agent for a gaming project in Lisbon. Candidates must be fluent in Ukrainian and English and passionate about gaming. The role involves providing customer support via various channels, troubleshooting technical issues, and assisting with payment queries. This position offers a monthly gross package of approximately EUR 1227.32 and various benefits including health insurance and meal cards.