Gaming Support (Ukrainian/EN) - Lisbon Onsite & Relocation

Cross Border Talents; Lisboa; On-site; EUR 12,460 - 14,925; Full time

Benefits offered by this job

Private health insurance

Meal card

Holiday and Christmas bonuses

Relocation support

Modern office facilities

Job summary

A global gaming support provider in Lisbon seeks a Customer Service Representative fluent in Ukrainian and English. The role involves assisting gamers with issues related to accounts, payments, and product inquiries. Ideal candidates have strong communication skills and an interest in gaming. The position offers a total gross monthly package of approximately EUR 1227.32 and comes with several benefits, including private health insurance and relocation support.

Qualifications

• Fluency in Ukrainian and English is mandatory.
• Strong communication and customer service skills required.
• Interest in gaming and technology is valuable.

Responsibilities

• Provide support via phone, email, and chat in Ukrainian and English.
• Troubleshoot account and technical issues.
• Assist customers with payment-related queries.
• Advise customers on purchases and product features.
• Deliver empathetic service in line with brand standards.

Skills

Fluency in Ukrainian (C2 level)

Proficiency in English (B2 level)

Strong communication skills

Customer service skills

Interest in gaming and technology

Job description

A global gaming support provider in Lisbon seeks a Customer Service Representative fluent in Ukrainian and English. The role involves assisting gamers with issues related to accounts, payments, and product inquiries. Ideal candidates have strong communication skills and an interest in gaming. The position offers a total gross monthly package of approximately EUR 1227.32 and comes with several benefits, including private health insurance and relocation support.