Ukrainian Gaming Support Agent — Lisbon

Cross Border Talents; Amadora; On-site; EUR 12,464 - 14,929; Full time

Benefits offered by this job

Private health insurance

Meal card

Holiday and Christmas bonuses

Relocation support

Long-term career prospects

Job summary

A recruitment agency in Lisbon is looking for a Player Support Agent fluent in Ukrainian and English to join their Customer Service team. You will assist players with account issues, technical support, and product inquiries, aiming to ensure excellent customer service. The role includes a paid training period, modern office facilities, and several benefits, including private health insurance and meal cards.

Qualifications

• Fluency in Ukrainian and English is required.
• Strong communication and customer service skills needed.
• Interest in gaming and technology is essential.

Responsibilities

• Provide support via phone, email, and chat in Ukrainian and English.
• Troubleshoot account and technical issues.
• Assist with payment-related queries.
• Advise customers on purchases and product features.

Skills

Fluency in Ukrainian (C2 level)

Fluency in English (B2 level)

Strong communication skills

Customer service skills

Interest in gaming and technology

Job description

A recruitment agency in Lisbon is looking for a Player Support Agent fluent in Ukrainian and English to join their Customer Service team. You will assist players with account issues, technical support, and product inquiries, aiming to ensure excellent customer service. The role includes a paid training period, modern office facilities, and several benefits, including private health insurance and meal cards.