French-Speaking Telecom Support Specialist (Porto, On-Site)

Cross Border Talents; Porto; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Experience in an international working

Job summary

Cross Border Talents in Porto, Portugal is seeking a French-speaking Customer Support Representative to join a telecommunications project. You will assist French-speaking customers and provide clear information and guidance on requests, aiming to resolve issues professionally.

This on-site role requires excellent communication, a true customer-oriented approach, and flexibility to work shifts from 07:00 to 19:00, Monday to Saturday, in a dynamic international environment.

Qualifications

• Fluent in French, written and spoken.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused approach.

Responsibilities

• Assist customers with enquiries in French
• Provide clear information and guidance on customer requests
• Help resolve customer issues in a professional and timely manner
• Ensure a positive customer experience throughout each interaction
• Communicate effectively while following established service procedures

Skills

Fluent French

Strong communication

Customer-oriented

Job description

Cross Border Talents in Porto, Portugal is seeking a French-speaking Customer Support Representative to join a telecommunications project. You will assist French-speaking customers and provide clear information and guidance on requests, aiming to resolve issues professionally.

This on-site role requires excellent communication, a true customer-oriented approach, and flexibility to work shifts from 07:00 to 19:00, Monday to Saturday, in a dynamic international environment.