French-Speaking Customer Support Specialist Porto On-Site

Cross Border Talents; Porto; Presencial; EUR 850 - 1000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Shared accommodation (up to 12 months)

Resumo da oferta

Cross Border Talents is seeking a French-speaking Customer Support Representative to join our Porto-based team in Portugal. This front-line role handles inquiries, resolves issues, and ensures customers leave the conversation satisfied.

On-site work from Monday to Friday 08:00 to 17:00 with relocation support available. Candidates should be fluent in French and English (C1), comfortable in a fast-moving, customer-facing role, and able to stay organized while handling multiple cases.

Qualificações

• French: Fluent
• English: C1
• Fast-moving, customer-facing role experience
• Ability to multi-task and stay organized across many cases

Responsabilidades

• Contribute to a supportive, collaborative team environment
• Follow up on open cases to close them efficiently
• Stay calm and clear with customers even when frustrated
• Escalate when escalation is required rather than resolving directly

Conhecimentos

French

English (C1)

Descrição da oferta de emprego

Cross Border Talents is seeking a French-speaking Customer Support Representative to join our Porto-based team in Portugal. This front-line role handles inquiries, resolves issues, and ensures customers leave the conversation satisfied.

On-site work from Monday to Friday 08:00 to 17:00 with relocation support available. Candidates should be fluent in French and English (C1), comfortable in a fast-moving, customer-facing role, and able to stay organized while handling multiple cases.