French-Speaking Tech Support Specialist — Remote (Portugal)

Cross Border Talents; Lisboa; Remote; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Remote work within Portugal

Relocation support

International and multicultural work环境

Job summary

Cross Border Talents is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.

The role is remote within Portugal, with relocation support for eligible candidates. Candidates may be based in Portugal or willing to relocate, and EU passport holders are welcome.

Qualifications

• Fluent in French and comfortable communicating in English.
• Customer-first mindset and strong communication.
• Able to learn new systems and use computers effectively.

Responsibilities

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Skills

Fluent in French

Customer-focused

Problem-solving

Tech-savvy

Job description

Cross Border Talents is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure a smooth and positive experience.

The role is remote within Portugal, with relocation support for eligible candidates. Candidates may be based in Portugal or willing to relocate, and EU passport holders are welcome.