French-Speaking Customer Support Specialist (Remote Portugal)

Cross Border Talents; Loulé; Remote; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Remote work within Portugal

Relocation support for candidates

International and multicultural work环境

Job summary

Cross Border Talents is seeking a French-speaking Customer Support Specialist to join a technology-driven customer service project based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth and positive experience.

The role is remote within Portugal. Relocation support is available for eligible candidates, with a focus on delivering excellent service in French and English.

Qualifications

• Fluent in French and comfortable with English communication.
• Experience in customer service is welcome but not required.
• Able to learn new systems and use computers efficiently.

Responsibilities

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Contribute to a friendly, positive customer experience.

Skills

French language

English proficiency

Customer service

Tech troubleshooting

Problem solving

Job description

Cross Border Talents is seeking a French-speaking Customer Support Specialist to join a technology-driven customer service project based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth and positive experience.

The role is remote within Portugal. Relocation support is available for eligible candidates, with a focus on delivering excellent service in French and English.