French-Speaking Customer Support Specialist – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Supportive team

Voice matters

Job summary

Cross Border Talents is seeking a Customer Service Specialist for the French Market in Lisbon. You will support French-speaking customers via phone, email and chat, ensuring quick resolution and a positive experience.

Join a friendly, proactive team where your ideas to improve service are welcomed. Fluency in French is essential, and professional English is a plus; prior customer service experience is valued but attitude matters most.

Qualifications

• Fluent French required.
• Previous customer service experience is a plus.
• Attitude matters and customer focus is essential.

Responsibilities

• Support French-speaking customers via phone, email, and chat.
• Solve problems quickly and leave every customer smiling.
• Collaborate with a fun, supportive team.
• Share ideas to improve our service and processes.

Skills

Fluent French

Customer service experience

English language

Job description

Cross Border Talents is seeking a Customer Service Specialist for the French Market in Lisbon. You will support French-speaking customers via phone, email and chat, ensuring quick resolution and a positive experience.

Join a friendly, proactive team where your ideas to improve service are welcomed. Fluency in French is essential, and professional English is a plus; prior customer service experience is valued but attitude matters most.